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Automotive Service Advisor

Location:Short Pump , VA
Salary Range:Competitive pay plan.
Benefits:Full benefits package offered.
Employment Type:Full Time
Department:Service
Description:Due to increased demand Dominion Short Pump is looking for a Service Advisor to join our team!

We are looking for positive, energetic and assertive people with a professional appearance and prior dealership experience writing service. Reynolds and Reynolds experience preferred but not required.

Duties: Greet customers upon arrival at the dealership in a professional and courteous manner.
Prepare accurate repair orders for customers based on services needed or requested.
Communicate with Service Technician regarding necessary and recommended automotive service or repairs.
Advise customers of additional needed automotive service or repair.
Communicate customer approved service or repair to Service Techncian.
Review warranty operation codes for each warranty repair.
Communicate with customers throughout the day regarding the status of their vehicle.

Qualifications:Candidates must be reliable and have a positive attitude.

GM dealership experience helpful but not necessary.

Knowledge of the Reynolds and Reynolds system preferred but not required.

Proven customer service index scores a must.

We are a drug-free workplace and perform background screenings that includes criminal history and driving record check.

EOE


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